At Caeliv, we craft keepsakes that preserve love, memory, and story. By accessing or using our website, you agree to be bound by our Terms of Service. Please read them carefully.

We are committed to ensuring your experience with Caeliv is heartfelt and transparent. We offer hand-finished, customized art pieces with care, and treat every order as a story worth honoring.

By placing an order, you agree to provide accurate information. You must not misuse our site, infringe on intellectual property, or submit harmful or deceptive content.

Since our products are custom-made, we only accept returns in the case of errors or defects. If you believe your item is incorrect or damaged, please reach out to us within 7 days of receipt at support@caeliv.com.

Your privacy matters to us. We collect minimal data necessary to fulfill your order. We never sell or misuse your information. Read our full privacy policy for details.

All content on the Caeliv website, including imagery, design, and writing, is the intellectual property of Caeliv and may not be reused without permission.

We may revise these terms periodically. Changes will be posted to this page. Continued use of our website after updates constitutes acceptance of the new terms.

If you have questions about our terms, please email us at support@caeliv.com.